If for some reason you believe that the supplied product is defected then please adhere to the actions listed below:
Send us your product images with order no. at email@example.com with brief summary of your problem. Our Sales agent will certainly reach you within 24 hr.
You can call us straight at +1( 251 )227-4489 as well as our sales rep will certainly assess the issue and upon verification of the blunder we’ll remake the item for you.
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When an error has been confirmed, (upon complying with instructions under ‘claims’) we will certainly make every attempt to immediately remodel the order. We will process the remodel order specifically as you had actually originally asked for minus any type of mistakes that we made. We will not change the item, the logo design or artwork or the imprint color when refining the renovate.
Customer will certainly have 10 days from the day of delivery of items for the whole process of complaint. He can contact us concerning the problem. A composed complaint over e-mail along with supporting pictures showing the mistake has to be sent out to us for investigation. If the error is verified by the factory customer will need to return back the whole order based on original quantity delivered to him to claim the full refund. Client will certainly need to ship the package back via ground shipping on his very own expenses.
The order will certainly be specifically made as per original order information correcting the mistakes only. We will certainly send out remake order to consumer within 7-10 company days.
Consumer will certainly have to deliver the plan back by means of ground shipping on his very own costs. Reimbursement will be refined upon return of products as well as once the issue has been validated, customer will certainly get the refund within 4 to 5 days.
Consumer will need to ship the package back using ground shipping on his very own expenditures. Refund will be processed upon return of products as well as when the concern has been validated, client will certainly obtain the reimbursement within 4 to 5 days.
Duty for Return Shipping Expenses
Entire order should be returned back to the business by the consumer in its original quantity based on invoice of real order for complete reimbursement to be claimed.
Client needs to return the product back, at his shipping price for full refund.